Hello Vintage FAQ

F A Q

WHAT IS HELLO VINTAGE?

Hello Vintage is a unique, specialized online marketplace for buyers and sellers of vintage pieces. Members can buy and sell their own clothing to other members. We also have a store in Berkeley, CA. Read more 

WHAT IS VINTAGE CLOTHING?

Vintage is an original piece that is at least one generation old. For the purposes of Hello Vintage, we require all items to be at least 20 years old. Read more

HOW WILL I KNOW SOMETHING WILL FIT ME?

Hello Vintage requires sellers to list each item according to the size that corresponds with the sizes and measurements on our Standardized Size Chart. Read more

WHAT CAN I SELL ON HELLO VINTAGE?

Generally, if you can wear it, you can list it. As long as your item is for adults and the item is over 20 years old, you’re good to go. Read more

WHY CAN'T I ALWAYS COMBINE SHIPPING?

Items on the website are listed by people like you from all over the world, so if you purchase one item from one seller and another item from another seller, then you will have to pay two separate shipping fees.

DOES IT COST ANYTHING TO USE HELLO VINTAGE?

Nope! There are no listing fees or membership fees. If you sell something, we take a small 15% commission, so you get to keep 85% of the final selling price. Read more

WHAT IS YOUR RETURN POLICY?

All sales are final, unless an item was misrepresented in the listing, damaged, or the wrong item was sent. Each seller is responsible for their own listings, so contact the seller to work out a solution.

HOW DO I START SELLING?

It’s easy to start selling on Hello Vintage! Go to your seller dashboard, click Add Product, then fill out the listing information. Read more

I SOLD SOMETHING! HOW DO I GET PAID?

Sellers are paid through PayPal, so make sure your valid PayPal email is updated on your profile.

WHERE IS THE HELLO VINTAGE STORE?

We’re located at 2842 Prince St in Berkeley, CA. Read more